Anyone tell me why I not receive commission payment???

**gbc999** · 11 December 2013, 12:03 pm

Hi, Anyone tell me why I not receive commission payment yet, and why I never received a reply to my emails???

I had Payment threshold 01.11.2013, stargames affiliates what is wrong???

**Nicole Sims** · 11 December 2013, 2:11 pm

Hi gbc999,

I will send you a private message just now, so we can find out what happened with your payment.

**gbc999** · 13 December 2013, 7:33 am

Someone will explain to me, why I not receive any assistance or response???, I'm really disappointed!

**Nicole Sims** · 13 December 2013, 7:48 am

Hi I did receive your private message that you sent one hour ago. It is a holiday today in Malta that is why I didn't answer sooner. I have notified your affiliate manager but like I said it is a holiday so I am not sure how often he checks his email. But do I expect to hear from him soon.

**gbc999** · 13 December 2013, 7:57 am

but yesterday were also holidays in Malta?, and what a difference like waiting over a month

**Nicole Sims** · 13 December 2013, 8:18 am

I am here to help and I understand you are disappointed.

I did have contact with Adam yesterday telling me that your affiliate manager would be contacted and it has just been 24 hours. I can promise contact will be made....BUT please take into account that it is now it is a holiday and then the weekend.
In the meantime....Can you please make sure your contact and payment details are complete in your account? As this is the number one reason why a payment wouldn't be processed.

Please send me a private message if you need any further assistance.

**CPArun_Russia** · 14 December 2013, 7:56 am

Originally Posted by gbc999

but yesterday were also holidays in Malta?, and what a difference like waiting over a month

What ammount you not ricive ? I think if that is big , yo a not ricive that because stargames affiliate not like pay if some you player win big ammount and to need pay you CPA.. so buddy i hope all by ok.

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Anyone tell me why I not receive commission payment???

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