Lucky Jar assistance needed

**techwoman** · 7 October 2012, 3:13 pm

I signed up for Lucky Jar program, when trying to email [email protected] to inform you of my username, they get bounced back to me with the error message below:
[email protected]
SMTP error from remote mail server after MAIL FROM:<[email protected]> SIZE=3469:
host mail.mailnetc.com [193.130.144.25]: 550 5.7.1 <[email protected]>... Rejected - TRUSTmanager

(left off the domain as xxxx for privacy)

Then I tried to send you a message from your website but the form mail failed too, got a long error message when submitted.

Please advise on how I can contact you to advise of my details. Last email to me said "final Call"

**FictionNet** · 7 October 2012, 5:16 pm

See if this one bounces back [email protected]

**techwoman** · 7 October 2012, 7:48 pm

Originally Posted by FictionNet

See if this one bounces back [email protected]

The email I got from wager junction stated to email them. I will try the Lucky Jar email, not sure if they will be able to help me.

**techwoman** · 7 October 2012, 8:10 pm

That email also bounced. same error message.

**universal4** · 7 October 2012, 9:22 pm

Well then, if we can't email them we should have the deadline extended also.

I had a question also....

Rick
Universal4

**techwoman** · 7 October 2012, 10:40 pm

Does wager junction ever come to their forum?? I hope they see this.

**wagerjunction** · 8 October 2012, 3:14 am

Hi TechWoman

we checked our forms and emails and they both worked fine from our side, we also receive emails in our inbox as normal. But we also had a similar problem with an affiliate (member of this forum as well) recently, we did not receive the emails and I had to use Gmail as an alternative, so I'm not questioning your problem, I have been speaking with IT to check why this is happening.

We use an external service for spam filtering, and for now I can assume it stopped there. Until this is sorted please email me at "stelioswj [@] gmail [dot] com"

Regarding the form, which browser were you using? I personally did tests with the latest versions of IE, Firefox and Chrome and it worked well.

Best regards
Stelios

**techwoman** · 8 October 2012, 9:34 am

Hi Stelios, thank you for responding.
I use a mac and at the time the form failed, I was using the latest safari.
Im going to forward my email to you at your gmail address

Thanks!!!

**techwoman** · 8 October 2012, 9:37 am

I sent the email to your gmail, I also copied the entire error message that came in my bounced email so that it may help your IT team.

**Topboss** · 8 October 2012, 11:33 am

Meri
If you need me to forward any emails on your behalf - feel free to send them to me as I don't seem to have a problem with emails to them bouncing and I last emailed them yesterday and got a response.

**techwoman** · 8 October 2012, 10:21 pm

Originally Posted by topboss

Meri
If you need me to forward any emails on your behalf - feel free to send them to me as I don't seem to have a problem with emails to them bouncing and I last emailed them yesterday and got a response.

Thanks!!

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