The situation with the bonus on deposit

**Popcrash** · 30 March 2011, 7:27 am

Just want I'm sorry for my English translation was made online translator.
I would start with the fact that the problem I was trying to solve with his manager but was unable to get his answers to their questions, so I want to apply to the community GPWA.
About six months ago I had a player at the casino who is actively started to play. My partner percentage is 40%. Initially statistics were more menie truthful, I received my salary. But later started a mess.
The player began to receive bonuses on their deposits at a rate of 100% then 150% and now its bonuses on deposit is 200%. Based on the statistics, I noticed that 40% of the bonus on a deposit I have deducted from my profit, but later, when a player loses their deposit and bonus, this amount is not returned to my profit.

For example, I would like to show the statistics for early November 2010, when a player has not yet received big bonuses (I do not know why, but data on the bonuses in the statistics, you can view only the last 2 months, so an empty column with bonuses):

And now, for completeness, I would like to show the statistics for the last 3 months, when the player began to receive substantial bonuses on their deposits.
January 2011 (with bonus column is empty, but they were):

February 2011 (the player will get a bonus of 150%, it can be seen from the column):

March 2011 (the player gets bonuses often you will want 200%):

As you can see from the statistics for February and March 2011, because that only is there data on player bonuses, 40% of each bonus is deducted from Top Level Revenue and later, when a player loses will not be returned.
Mathematically, goes as follows: a player makes a deposit, he is given a bonus of 200%, 40% of the bonus is deducted from my profit. When a player loses his deposit, 40% of the deposit is added to my profit, but that sum bonus equal to 200% of the deposit. Therefore, it turns out that my profit will be negative value.
Based on the statistics, since 2011 a player has deposit amount: $ 17,266.76. My partner earnings amounted to $ 800 for January and February, and March is $ -2443.13
Clarify: This is one player who plays in a casino brand, owned by EP.
Please explain the situation.

**gok** · 31 March 2011, 12:32 am

I have the same problem for over 2 jears now. I think together many other
Affiliates have the same Buth many of affiliates never put their attention on this issue.
See also my post and missing earnings they never calculated as REVENUE

https://www.active-income.com/forum/incident-187266/p3.html

**Popcrash** · 31 March 2011, 7:27 am

I would like to hear the comments of representatives EuroPartners in this forum.

**EP VPMarketing** · 31 March 2011, 12:29 pm

Hi Popcrash

The situation as I understand does not make sense.
If a player loses you should earn, not have extra deducted.
Robin and I have both been away for 2 days, so I am only seeing this now.
I can not see the stats on the forum.
Please will you PM the stats otherwise I will check into your account on Sunday when I am back in the office.
If a player loses then bonuses should not affect your earnings.

Please allow me to check what happened when I am back in the office and I will let you know what I can see.

Gok - your issue is different from what I understand from Popcrash and I will reply in your thread.

Thanks

Marc

**EP VPMarketing** · 31 March 2011, 2:10 pm

Hi Popcrash

Thanks for the fast pm.
I just looked through what you sent.
I don't see the problem or misunderstand.

I took the net gaming each month and multiplied it by 40%.
Every month it works out to exactly your top level revenue.
I don't see the deductions you are talking about.
Top level revenue is 40% of net gaming.
Each month that is exactly what your earnings were.

Please can you explain how you calculated/the problem again?

Thanks.

Marc

**Popcrash** · 31 March 2011, 2:26 pm

I would like to know: when a player gets a bonus on your deposit, the value of the bonus is deducted from net gaming?
If so, let the conditions under which the bonus amount received by a player is added (returned) to net gaming ?
At the moment I see that the player gets bonuses of over 200% and the amount is deducted from the bonus net gaming But to make it go back, I do not see it.
If the value of the bonus is not returned net gaming at 200% bonus, I will always have a negative value net gaming

**EP VPMarketing** · 1 April 2011, 10:24 am

Hi Popcrash

I have replied to your pm.

I have explained this calculation in another thread.
Please have a look there and let me know if this helps explain it - https://www.active-income.com/forum/incident-187266/p3.html

The bonus amount is deducted from net gaming.
But this gives the player more to lose.
Net gaming is related to loss and bonus is related to bankroll.
Have a look at the thread and let me know if you have any more questions.

Thanks.

Marc

**EP VPMarketing** · 3 April 2011, 9:26 am

Hi Popcrash

I sent you the info you requested.
Did you look at the other thread?

Thanks.

Marc

**EP VPMarketing** · 28 April 2011, 8:58 am

Hi Popcrash

Did this answer your question?

Marc

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