super spam from city club

**Puma** · 9 January 2011, 12:11 am

I know I have a delete button and 99& of the time I use it and don't post a complaint but this time I just had to post something. However I have 3 pages full of what you see below. This imo is spam and smells like desperation from the city club casino. May be worth looking into as I try not to promote the spammers.

Thank you

**Puma** · 9 January 2011, 12:14 am

oh and if you are wondering why I have not simply unsubscribed you will be unhappy to know that the unsubscribe option is not available in any of the emails city club has sent and they don't exactly listen to reply emails.

**affeurope** · 10 January 2011, 3:46 am

Hi Pumacat
Thanks for your post, we are always interested to receive feedback.
You are receiving these emails because you signed up as a player to City Club Casino. By doing this you have opted in to receive promotional emails from City Club. As I’m sure you are aware, Spam relates only to unsolicited emails and you’ll agree that these do not fall into this category.
Most of our affiliates are actually very happy with the level of retention and contact we give our players; we are working hard to deliver the best conversion rates in the industry.
Furthermore, all emails sent from City Club, Crown Europe and City Tower Casinos contain an unsubscribe option either at the head or the foot of the email. If you click the link you will automatically be removed from the mailing list and those promotional emails will stop.
If for any reason you didn’t see an unsubscribe link, please forward the email in question to the address below.
If you have any other queries, please get in touch with you account manager, or [email protected]
Regards
AffEurope Management.

**Puma** · 10 January 2011, 9:28 am

Actually spam counts as any email that is unwanted. I stated above the emails do not have a link to unsubscribe and reply to unsubscribe are ignored. ( that's called spam )

The point is they send them almost every second day which makes the casino look desperate. No player wants daily updates from a casino. I find it off you don't think so as well.

**affeurope** · 10 January 2011, 11:43 am

Originally Posted by affeurope

If for any reason you didn’t see an unsubscribe link, please forward the email in question to the address below." [email protected]
<o></o>

<o></o>No emails should be sent out without the unsubscribe option. This is really the only point we are discussing.
<o></o>
We work hard on converting our players and our statistics bear out the success in our tactics.
<o></o>
Please forward any email's you received that do not contain an unsubscribe option to [email protected] so we can ensure if this is the case, it’s not repeated.
<o></o>
AffEurope Management

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